Crickex Terms and Conditions for Bangladesh Players

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Crickex ("Crickex", "we", "us", "the platform"). By accessing, registering on, or using any part of the Crickex platform — including the website at crickex.onl, the Crickex mobile app, and any associated services — you confirm that you have read these Terms in full and agree to be bound by them.

Crickex operates as an online gaming and sports betting platform serving players in Bangladesh. All services provided by Crickex are subject to these Terms. If you do not agree with any part of these Terms, you must immediately stop using the Crickex platform and close your account.

These Terms should be read alongside the Crickex Privacy Policy and the Responsible Gaming policy, both of which form part of the overall agreement between you and Crickex.

To register and use Crickex, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. Crickex does not permit players under 18 to register or use the platform under any circumstances.
• You must be a resident of a jurisdiction where online gaming is not prohibited by local law. It is your responsibility to verify that using Crickex is legal in your location.
• You must not be registered on any self-exclusion list or have previously been excluded from Crickex.
• You must not be acting on behalf of another person or as an agent for a third party when registering or placing bets on Crickex.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

Crickex reserves the right to request proof of age and identity at any time. If a player is found to be under 18, their account will be immediately suspended, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.

Each player is permitted to hold only one account on Crickex. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited. Crickex uses automated systems to detect duplicate accounts and will suspend all associated accounts if duplicates are found.

When registering on Crickex, you must provide accurate and complete information. This includes your full name, date of birth, contact details, and payment information. Providing false information during registration is a breach of these Terms and may result in immediate account suspension and forfeiture of funds.

You are responsible for keeping your Crickex account credentials — including your username and password — secure and confidential. Do not share your login details with anyone. Crickex will not be held responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

Crickex may require identity verification (KYC) before processing withdrawals or at any point during your use of the platform. Verification documents may include a national ID card, passport, or other government-issued identification. Failure to complete verification when requested may result in withdrawal delays or account restrictions.

Crickex supports deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, and local bank transfer. All transactions on Crickex are processed in BDT. No currency conversion fees are applied by Crickex, though your payment provider may apply their own charges.

Deposits on Crickex are credited to your account instantly in most cases. If a deposit does not appear within 30 minutes, contact Crickex support via live chat with your transaction reference number.

• Minimum deposit on Crickex: ৳100
• Minimum withdrawal on Crickex: ৳300
• Withdrawal processing time: typically within 30 minutes for mobile banking; up to 24 hours for bank transfers
• Withdrawals are processed to the same payment method used for the deposit where possible
• Crickex reserves the right to request verification before processing any withdrawal

All funds deposited into your Crickex account must be your own money. Crickex does not accept deposits from third parties. If a deposit is found to have originated from a third-party source, the deposit will be reversed and the account may be suspended.

Crickex does not charge fees on deposits or withdrawals. However, minimum and maximum transaction limits apply and may be updated from time to time. Current limits are displayed on the Crickex cashier page.

Crickex offers various bonuses and promotions to both new and existing players. These include welcome bonuses, deposit match offers, cashback promotions, and referral rewards. All bonuses are subject to specific terms that are published alongside each promotion on the Crickex platform.

• Bonuses are credited to your Crickex account in accordance with the terms of each individual promotion.
• Wagering requirements apply to all bonuses unless explicitly stated otherwise. Wagering requirements must be met before bonus funds or winnings derived from bonus funds can be withdrawn.
• Crickex bonuses are intended for personal use only. Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus — will result in forfeiture of the bonus and any associated winnings, and may result in account suspension.
• Crickex reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• In the event of a dispute regarding a bonus, the decision of Crickex is final.

If you have questions about the terms of a specific Crickex promotion, contact support before claiming the bonus. Once a bonus has been claimed, the terms of that promotion apply in full.

All games available on Crickex — including crash games, arcade titles, live casino tables, slots, and sports betting markets — are governed by individual game rules. These rules are accessible within each game on the Crickex platform. By placing a bet on any Crickex game, you confirm that you have read and understood the rules of that game.

Crash and multiplier games on Crickex use a provably fair algorithm. The outcome of each round is determined before the round begins and can be independently verified by any player after the round ends. Crickex cannot alter game outcomes once a round has started.

• Bets placed on Crickex are final once confirmed. Bets cannot be cancelled or modified after placement.
• In the event of a technical error or system malfunction during a game round, Crickex reserves the right to void the affected bets and return stakes to players.
• Crickex reserves the right to void any bet that was placed as a result of a software error, pricing error, or any other technical fault.
• Sports betting markets on Crickex are settled according to official results from the relevant governing body. In the event of a dispute, Crickex's decision is final.

Crickex regularly adds new games to the platform. Game availability may vary and is subject to change without notice. Visit the Game Information page for details on currently available titles.

Crickex is committed to promoting responsible gaming. We provide tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available to all Crickex players at no cost and can be activated through your account settings or by contacting support.

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your Crickex account to control your spending.
• Session Reminders: Crickex can notify you after a set period of continuous play to encourage breaks.
• Cooling-Off Period: Take a temporary break from Crickex for a period of your choosing. During a cooling-off period, you cannot deposit or place bets.
• Self-Exclusion: Permanently exclude yourself from Crickex. Self-exclusion is irreversible for the duration of the exclusion period.

If you believe your gaming is becoming a problem, please visit the Responsible Gaming page immediately. Crickex takes problem gambling seriously and will support any player who reaches out for help.

Crickex collects and processes personal data in accordance with our Privacy Policy. By registering on Crickex, you consent to the collection and use of your personal data as described in that policy.

Crickex uses industry-standard encryption to protect your personal and financial data. Payment details are never stored in plain text. Crickex does not sell your personal data to third parties.

• Crickex may share your data with payment processors, identity verification providers, and regulatory authorities where required by law.
• You have the right to request access to the personal data Crickex holds about you. Contact [email protected] to make a data access request.
• Crickex retains player data for as long as your account is active and for a period thereafter as required by applicable law.

All players on Crickex are expected to conduct themselves in a fair and respectful manner. The following activities are strictly prohibited on the Crickex platform:

• Using automated software, bots, scripts, or any other tools to gain an unfair advantage in any Crickex game or betting market.
• Colluding with other players to manipulate game outcomes or exploit bonus offers.
• Attempting to exploit software bugs, errors, or vulnerabilities on the Crickex platform. Any such bugs must be reported to Crickex support immediately.
• Using the Crickex platform for any form of money laundering or fraudulent activity.
• Engaging in abusive, threatening, or harassing behaviour toward Crickex staff or other players.
• Registering multiple accounts or using another person's account without their explicit consent.

Crickex monitors all accounts for suspicious activity. Any player found to be in breach of these conduct rules will have their account suspended immediately, all pending withdrawals cancelled, and any winnings obtained through prohibited activity forfeited.

Crickex reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, if Crickex reasonably believes that:

• The player has breached any part of these Terms and Conditions.
• The player has provided false or misleading information during registration or verification.
• The player's account has been involved in fraudulent, abusive, or suspicious activity.
• The player is under 18 years of age.
• Continued operation of the account poses a risk to Crickex, other players, or third parties.

Players may also close their own Crickex account at any time by contacting support. Upon account closure, any remaining balance (after deducting any bonus funds subject to wagering requirements) will be returned to the player via their registered payment method.

To the fullest extent permitted by applicable law, Crickex shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the Crickex platform, including but not limited to:

• Losses resulting from technical failures, server downtime, or interruptions to the Crickex service.
• Losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.
• Losses resulting from your reliance on information provided on the Crickex platform.
• Losses resulting from delays in payment processing caused by third-party payment providers.

Crickex makes no warranty that the platform will be available at all times or that it will be free from errors. Crickex will make reasonable efforts to maintain platform availability but cannot guarantee uninterrupted service.

Crickex reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. It is your responsibility to review these Terms periodically.

Continued use of the Crickex platform after changes have been published constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using Crickex and close your account.

For significant changes to these Terms, Crickex will make reasonable efforts to notify registered players via email or an in-platform notification. However, it remains your responsibility to stay informed of the current Terms.

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering on Crickex, please get in touch with the support team.